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Evidence Guide: MSS403052 - Map an office value stream

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS403052 - Map an office value stream

What evidence can you provide to prove your understanding of each of the following citeria?

Map the value stream

  1. Liaise with stakeholders to capture the office-related activities for each step in the value stream
  2. Liaise with stakeholders to document the flow of content information, materials and process information through the value stream
  3. Develop a visual representation, in hard copy or using software, of the value stream current state
Liaise with stakeholders to capture the office-related activities for each step in the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with stakeholders to document the flow of content information, materials and process information through the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a visual representation, in hard copy or using software, of the value stream current state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify a value stream

  1. Identify office deliverables the value stream applies to
Identify office deliverables the value stream applies to

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify ultimate customers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify ultimate suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the office processes that contribute to achieving the deliverables

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify stakeholders to participate in the mapping

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify sources of information to populate and validate the map

  1. Liaise with stakeholders to capture the office-related activities for each step in the value stream
Liaise with stakeholders to capture the office-related activities for each step in the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with stakeholders to document the flow of content information, materials and process information through the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a visual representation, in hard copy or using software, of the value stream current state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse the value stream

  1. Examine each step in the value stream to identify the value added for the customer
Examine each step in the value stream to identify the value added for the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure and document performance along the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify where value stream improvements can be made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select which improvements will deliver the most value to the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop improvement plan

  1. Decide the order in which to implement the improvements
Decide the order in which to implement the improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify actions and resources needed to make the improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with management to gain approval and budget for implementation of improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement